FAQs

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions, please send us an email at contact@doctorschoice.in

Where do you ship from?

We ship from our manufacturing factory or warehouse located in Delhi and Maharashtra. Please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.

Is COD (Cash on Delivery) available?

Yes.

How long will it take for my items to arrive?

It will usually take 3-6 business days for all orders to arrive. Shipping times vary from product to product, based on demand and shipping location.

Is shipping really FREE?

Yes, shipping is FREE all over India.

Do you provide refunds or returns in case I face any issue with the product?

Yes, we have a simple 5-day Return & Refund Policy.

How long will it take to receive a tracking number?

It will usually take up to 24 hours.

Where is your company located?

Thane, Maharashtra, India.

Will I receive a confirmation number when I place my order?

Yes, all customers will receive a confirmation after placing their orders. (NOTE: Please contact us if you don't receive one within 12 hours)

Who can I contact if I have a problem with my order?

All inquiries can be forwarded to contact@doctorschoice.in or you can directly WhatsApp us or call us at +91 9137602811.

How can I pay?

We accept all major credit cards, debit cards, UPI, net banking, etc. We also offer cash on delivery for most locations.

Is checkout on this site safe and secure?

You can be absolutely sure that all purchases here are safe and secure.

How can I cancel my order?

In the event you wish to cancel your order, please contact us at +91 9137602811 or email us your order number at contact@doctorschoice.in (NOTE: Contact us within 12 hours if you wish to cancel your order).

Thank you for choosing Doctor's Choice! Your health, our priority.